Privacy Policy

1. Data Controller

marketra.net Pte. Ltd.
60 Paya Lebar Road, #08-03, Singapore 409051
Email: info@marketra.net
Phone: +65 6871 0420

2. Data We Collect

2.1 Contact form

• Full name
• Email address
• Subject and message content

2.2 Automatically collected

• IP address (anonymised)
• Browser type and version
• Pages visited and session duration
• Cookie data (see Cookie Policy)

3. Legal Basis

Processing is carried out under Singapore's Personal Data Protection Act 2012 (PDPA):

• Consent — analytics and advertising cookies.
• Legitimate interest — site security, fraud prevention, aggregate statistics.
• Legal obligation — server log retention required by applicable law.

4. Purposes

• Responding to contact form enquiries.
• Measuring site traffic and improving content (Google Analytics 4).
• Delivering contextual advertising (Google AdSense).
• Maintaining site security and availability.

5. Retention Periods

• Contact form data: 3 years from last interaction.
• Server logs: 12 months.
• Consent record: 6 months.
• Google Analytics data: 14 months.

6. Data Recipients

Data is shared with processors only as necessary:

• Google LLC — Analytics and AdSense. Data processed in the USA under Standard Contractual Clauses.
• Hosting provider — servers in Singapore or Asia-Pacific region.

Your data is never sold or shared for commercial purposes.

7. Your Rights

Under the PDPA you have the right to:

• Access — obtain a copy of your personal data.
• Correction — correct inaccurate data.
• Withdrawal of consent — revoke cookie consent at any time.
• Erasure — request deletion (subject to legal obligations).

Contact info@marketra.net to exercise rights. We respond within 30 days.

8. Supervisory Authority

Personal Data Protection Commission (PDPC)
10 Pasir Panjang Road, #03-01 Mapletree Business City, Singapore 117438
www.pdpc.gov.sg